Privacy Policy
Last updated: January 2024
Introduction
Samantha Goddard Hypnotherapy (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services.
Information We Collect
Information You Provide
We collect information you voluntarily provide, including:
- Name and contact details (email, phone number)
- Health and wellbeing information relevant to your therapy
- Payment information for services
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on site
- Referring website
How We Use Your Information
We use your information to:
- Provide and improve our hypnotherapy services
- Communicate with you about appointments and services
- Send newsletters and updates (with your consent)
- Process payments
- Comply with legal obligations
Confidentiality of Therapy Information
All information shared during hypnotherapy sessions is treated with strict confidentiality. We will not disclose session content to third parties except:
- With your explicit consent
- If required by law
- If there is a serious risk of harm to yourself or others
During professional supervision (a requirement for ethical practice), your identity is always protected.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Client records are stored securely in compliance with data protection laws.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
- Withdraw consent at any time
Cookies
Our website uses cookies to improve your experience. You can control cookies through your browser settings. Essential cookies are necessary for the website to function properly.
Third-Party Services
We use the following third-party services:
- HelloBonsai - For booking and scheduling
- MailChimp - For email newsletters (with your consent)
These services have their own privacy policies governing their use of your data.
Data Retention
We retain client records for 7 years after the conclusion of therapy, in accordance with professional guidelines. Marketing data is retained until you unsubscribe.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: sam@samantha-goddard.com
- Phone: 07712 588385
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page.
